Refund & Returns Policy

Last updated: April 10, 2026

Overview

Egg Roll King on Madison Ave operates this website as a restaurant showcase website. This website is used to display menu information, restaurant details, and links to third-party delivery services. Orders are not placed directly through this website.

Orders Placed Through Third-Party Platforms

If you place an order through a third-party platform such as DoorDash, Uber Eats, or Grubhub, any refund, cancellation, return, credit, or delivery-related issue is subject to the policies and procedures of that third-party platform.

Please review the terms, refund rules, and support process of the delivery platform you used, as those providers manage payment processing, delivery logistics, and order handling.

Orders for Pickup or Direct Restaurant Resolution

If you have a concern about food quality, order accuracy, or service relating directly to Egg Roll King, we encourage you to contact the restaurant as soon as possible so we can review the situation.

Any resolution offered for in-store or directly handled concerns will be considered on a case-by-case basis at the restaurant’s discretion.

No Physical Returns

Due to the nature of restaurant food service, food and beverage items are generally not eligible for traditional returns once prepared, served, or delivered.

Incorrect or Problem Orders

If you believe your order was incorrect or there was a problem with your meal, please contact the appropriate delivery platform or the restaurant directly as soon as possible. Prompt notice helps us or the delivery provider review the issue more effectively.

Website Information

We make reasonable efforts to keep menu and restaurant information current on this website. However, prices, item availability, delivery platform listings, business hours, and menu details may change without notice.

Third-Party Services

This website may contain links to third-party services, including DoorDash, Uber Eats, and Grubhub. Once you leave this website and use those services, your activity is subject to their terms, privacy practices, refund procedures, and customer support policies.

Contact Us

If you have questions about this Refund & Returns Policy, you may contact:

Egg Roll King on Madison Ave
8021 S Madison Ave
Indianapolis, IN 46227
Phone: (317) 888-5552